Frequently Asked Questions

Find answers to the most common questions below. If you still need help, email us at sunluxhair@gmail.com

What is virgin hair?

Virgin hair is human hair in its natural state—no chemical processing, no coloring, and cuticles remain intact. All hair sold by Sunlux Hair Company is virgin hair.

What type of hair does SunLux Hair use?

SunLux Hair uses 100% premium human hair, carefully selected from high-quality single donors. All hair is cuticle-aligned, minimally processed, and quality-checked to ensure softness, natural movement, and long-lasting wear.

Is Sunlux hair natural hair?

SunLux Hair offers top-tier virgin human hair. The hair has not been chemically altered (no acid wash or harsh processing) and maintains its natural cuticle direction for durability and shine.

How long does SunLux Hair last?

With proper care, SunLux Hair can last 9-12 months or longer, depending on the product type and maintenance routine. Our extensions are designed to be reusable and long-wearing.

Can I color or bleach SunLux Hair?

Yes. SunLux Hair can be colored, toned, or bleached by a professional. For best results and hair longevity, we strongly recommend professional coloring and deep conditioning after any chemical service.

Does SunLux Hair shed or tangle?

SunLux Hair is cuticle-aligned and quality-controlled to minimize shedding and tangling. Proper installation, gentle handling, and regular maintenance will keep your hair smooth and manageable.

What extension methods does SunLux Hair offer?

SunLux Hair provides a full range of professional extension options, including:

• Genius Weft

• Butterfly Weft

• Nano Ring Extensions

• Fusion / Keratin Tips

• Tape-In Extensions

• I-Tip, U-Tip, V-Tip, Flat Tip

• Bundles, Toppers & Wigs

Are SunLux Hair extensions safe for my natural hair?

Yes. When installed and removed correctly by a professional, SunLux extensions are gentle and non-damaging. We offer no-glue, no-heat options (such as nano rings and wefts) for clients seeking extra protection.

How much hair do I need for a full head?

Hair quantity depends on the method, length, and desired fullness.

• Wefts: 100-200g for a full install

• Nano Rings / Fusion Tips: 100-150 strands

Your stylist can recommend the best amount based on your hair type and goal.

Are SunLux Hair products suitable for fine hair?

Yes. SunLux Hair specializes in lightweight, discreet extensions such as nano rings, genius wefts, and butterfly wefts, making them ideal for fine to medium hair types.

How should I care for SunLux Hair?

To maintain quality and longevity:

• Use sulfate-free shampoo & conditioner

• Avoid excessive heat

• Always detangle gently from ends to roots

• Store properly when not in use

• Follow professional maintenance schedule

Can I reuse SunLux Hair extensions?

Yes. Most SunLux Hair extensions are reusable multiple times with proper care and professional reinstallation.

Is SunLux Hair suitable for professional salons?

Absolutely. SunLux Hair is developed with professional stylists in mind, offering consistent quality, precision-crafted attachments, and luxury results for high-end salon clients.

Shipping & Delivery

How long will it take to receive my package?

Standard processing time is 48–72 hours before shipment with available stock, it may take 7-14 working days based on variant requirement of the inquiry. Processing may take longer during sales or holidays. Delivery time depends on the shipping method selected.

International Orders & Customs

All orders may be subject to customs duties or taxes upon delivery. These fees are determined by local authorities and are the customer’s responsibility. If you have questions about potential customs fees, please contact your local postal service.